Worst Telecoms Company in the World!

<p>I've just about had it with Vodacom. Over an 8 year old period I have been charged on no less then 4 times for bull**** out of bundle rates for data. I have moaned and threatened legal action if my bill is not corrected which apart from once had been fixed. This month I have tried to purchase just 4 u data bundles on no less then 8 times. I receive an SMS of confirmation of receipt of my request and that I'll be notified when the bundle has been loaded onto my account but I never receive an confirmation SMS. So I called their call centre. Probably the worst call centre in the world. First you have to listen to this affirmative action **** on the answering message speaking in the most condensending arrogant way giving you no less then 6 messages of "you can hold for more options" before "you can hold for an operator" message. Over 2 ****ing minutes before you actually get to speak to an imbicile on the other line who has no clue how to resolve a customer query. I hate this ****ing ****** country with their affirmative action bull**** where these idiots get employed who do not have a clue how to resolve a customer's issue.</p> <p>After getting through to the vodacom agent, after telling her how I have not been able to successfully purchase bundles she tells me that it could be a network problem. So I tell her that it's on her ****ing network at vodacom and I tell het that that definitely is not the reason as I don't have any problems accessing the internet during the time I wait for the SMS. So she says, "oh she doesn't know then." See what I mean with affirmative action idiots. I ask her to get someone who actually knows how to solve my problem at vodacom to contact me seeing as she's not up to the task. So she decides to put the phone down in my ear! See everyone. This is the type of service you can expect from this below average company. </p> <p>I can tell you this vodacom. If you do not load those bundles and decide you charge me out of bundle rates that this time I will take you to court and sue you, you utter disgrace for a company!</p>