SF
Sandy F

1 reviews | Active since Oct 2010

15 Dec 2015, 16:43

Worst Telecommunications Service Provider EVER

I am in the process of cancelling the 12 numbers i have with this supplier. Northgate has THE WORST level of customer service EVER. Wed 9th - no one could help, OFFLINE. They would call me the next day, i am still waiting. Returning to the store on Sunday, they wasted 2 hours of my life: I was made to sign documents (that looked wrong and that i questioned, only to be brushed off and told thats easy to change). she processed it on someone elses name. I have been back to the store 2 days in a row now, i have been told absolute lies and promises that have never materialised and a WEEK LATER i am still not upgraded. <br> <br> Do yourself a favour and run the other way when anything has to do with Vodacom! I will never even recommend them after having been a subscriber for over 15 years!

0
Replies (1)
Vodacom
Vodacom's reply16 Dec 2015, 13:04
Official
Hello SANDY,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team