AE
Anita E

1 reviews | Active since May 2019

23 May 2019, 09:27

Worst signal ever

We have almost no signal on our farm, I've sent emails and phoned them but no one has come back to me. I held on the line for almost 10 minutes, no one answered. I cant even receive Whatsapp messages, and have to go outside to phone someone.

No one even bothered to answer my emails. I only get an auto response. Please help!

0
Replies (3)
Vodacom
Vodacom's reply23 May 2019, 11:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
AE
Anita E's update23 May 2019, 11:16
Reviewer Update
Goodluck reaching me. I probably probably wont be able toe speak to you, alternatively email me at *** 
Vodacom
Vodacom's reply23 May 2019, 11:48
Official
 Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we have responded via email.
 Regards  Consumer Website Team