GM
Gena M

1 reviews | Active since Apr 2011

26 Feb 2016, 07:33

WORST SIGNAL

Today i want to complain about vodacom's signal for the past 3 weeks<br> U are fast to cut lines when no payment is made, but when we struggle with signal and cant use our phones then we must just accept this<br> I am fed up with vodacom, and i will not pay my account end of this month until i get what i pay for, i can only use my wifi from another provider to do business on my phone.<br> This is very concerning because my phone is my business and i cant use it, my gate opens due to a phone call, so i can not even open my dam gate.<br> Please sort out your problems if u expect us to pay our accounts. I have been with Vodacom sins i was Standard 6 and i must say that your service is getting very bad and shocking over the past years. If u can not hold up or supply clients stop selling your product. If u do not sort this out i will go to court to get help in cancelling this account as i will not pay it up to get out of this contract, u are selling on false adverti*****t and i will no longer accept this poor service

0
Replies (1)
Vodacom
Vodacom's reply26 Feb 2016, 13:49
Official
Hello gena01,

Thank you for taking the time to voice your concern about the level of service received.

A consultant will make contact with you in due course to assist with your query.

Kind regards
Vodacom Consumer Website Team