LV
Lizette V

1 reviews | Active since Jun 2016

30 Aug 2016, 11:35

Worst sevice ever !!!!!

<p>Desided to cancel my daughters contract and move it to Telkom mobile . After my fourth attemped and hours on the phone, it was canceld and the porting was done . Only problem is that vodacom wiped the no. of their network or something .... . You can phone her from any service provider exept vodacom . It says the no. does not exist. Customer care is not williing to help me. I logged complaints but ................ ! I can not phone my daughter !!!!!!!!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply30 Aug 2016, 11:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,