NB
Noluvuyo B

1 reviews | Active since Feb 2022

08 May 2025, 08:50

worst services Vodacom Fibre

I have been with Vodacom fibre since 2021 until now . I think time for changing now has came , 2 months ago logged several complaints because I didn't have fibre for 2 weeks . A technician from metro fibre came to assist then I asked to be credited the days I didn't have fibre they did so , now they didn't make a debit order to go through , it didn't debit incuding the current month which is May , they just suspended my line . The only thing I am just waiting to do is for them to send me updated statement , I am changing my services to metro fibre just cutting this middle man its not working for me anymore.

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Replies (1)
Vodacom
Vodacom's reply08 May 2025, 09:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team