Cjvr
Corne janse van rensburg
1 reviews | Active since Apr 2022
01 Apr 2022, 13:10
Worst services in SA!!
this is the worst service ive ever paid for. I have n 20/10 fiber line to be honest the 4G rain gives me beter connection and beter service. The people are from vodacom are lazy or *********** take your pick. Emails dont get responded customer services do not know what is happening in there own company. Just the worst service in SA from my point of view
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Replies (2)
Vodacom's replyOfficial
01 Apr 2022, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2022, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Apr 2022, 14:19Dear Corne Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call the Fibre team on *** for any further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Apr 2022, 14:19
Official
Dear Corne Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call the Fibre team on *** for any further assistance. Regards Consumer Website Team
Best regards,