Worst services

I order a contract phone online on Vodacom website on the 23 July 2020 next day I received an sms informing me I was approved. The follow week I called ( Hlobisile Khanyisile) Vodacom sales I was inform my application was cancel with no reason.

The agent ask me to send her documents ID number, 3 Months bank statements, latest pay slips, agent inform me that I will receive the call the same day I did not receive the call.

The next day 28 July 2020 I call Vodacom sales again the agent informed me that I have an incorrect email address, she gave me a correct email address and she told me no reference of the call I was given.

After I did not receive a call back again, I called Vodacom again sales spoke to He then gave me a order number *** reference ***5

Loyd Mthiyame Says the first agent who assisted me was not suppose to give me her personal email address, I was provided with another email address *** ticket number 67413

I am so disappointed with Vodacom services, I am thinking on getting another services provider.

Kind regards Zolani Matsolo