WORSt SERVICE YET
<p>Yesterday upgraded my data package. 15 minutes of sales pitch. Was told that everything else would remain the same including CLI many times and to call 082111 if I had a problem.<br />First CLI did not work and try and phone or contact vodacom tried from 7.45 until 8.20. The help section and 111 is less than helpful so is the website and just time wasting/not getting to the problem. Wanted to cancel the upgrade of yesterday but guess what - no one answers the phone! A shambles.VODA</p>
Thank you for making us aware of your complaint.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
Thank you for making us aware of your complaint.
Please accept our sincere apology for any inconvenience caused.
Kind regards
Vodacom Consumer Websites
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Thank you for the time and effort taken to voice your dissatisfaction to our department. It is with the co-operation of valued clients such as yourself that we are able to identify any possible improvement areas within our organization.
Our records indicate that the CLIP service was reinstated on your account.
Kind regards
Vodacom Consumer Websites
On behalf of Vodacom, kindly accept our sincere apology for the manner in which your enquiry was dealt with and for any inconvenience caused.
Thank you for the time and effort taken to voice your dissatisfaction to our department. It is with the co-operation of valued clients such as yourself that we are able to identify any possible improvement areas within our organization.
Our records indicate that the CLIP service was reinstated on your account.
Kind regards
Vodacom Consumer Websites