MB
Michael B

1 reviews | Active since Apr 2018

11 May 2022, 20:45

Worst service when doing an upgrade.

Bad Service

Terrible service received when trying to upgrade my contracts. I have 3 lines with them, all due for an upgrade. Not one of my quotes were as per the discussion held with the sales consultant. They make promises that they dont intend on keeping only so that they can get the sale and make commission. When it comes to it, they dont give you the deal that they try to sell you when they talk to you in the phone. Always insist on getting your quote from them in writing.

0
Replies (1)
Vodacom
Vodacom's reply12 May 2022, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team