Worst Service Vodacom Call Centre

<p>Vodacom decided to deactivate my fiance phone and when he called he had the phone dropped on him twice and put on hold for over 20 min to the point he put the phone down</p> <p> </p> <p>his phone is not usable at the moment no voice no data and no one is willing to assist other then transfering us to other people, I don't think anyone knows what they are doing there.</p> <p> </p> <p>If this does not get sorted we both will be canceling our contracts as it shows that the service is useless.</p> <p> </p> <p>I have been told that we now have to pay money to vodacom to fix this issue?</p>