worst Service - Vodacom.....

I've been a loyal customer for over 11 years, had payment issues end of last year thru to the beginning of this year. In April I made payment arrangements for the next 6 months (always debt order) and get debited on the 25 of April (which VM say they didnt recieve) but my bank statement reflects money out. Then THEIR SYSTEM deletes me off the Network, cancels my contracts WHICH WAS CONFIRMED BY THEIR CALL CENTER AGENT IN LEGAL ON WED 10/07/2019. Today i phone back to find out *** is happenning and get told that i have been handed over and will be charged additional 15k for cancellations (WHICH I NEVER REQUESTED.....EVER).

IF YOU WANT A NETWORK THEN GO MTN/CELL C OR EVEN VIRGIN BECAUSE THIS COMPANY DOESNT KNOW WHAT CUSTOMER SERVICE OR IT'S ASS FROM ITS HEAD. One department says one thing and the other says something else.

***** YOU VODACOM. I'll pay my outstanding amount and **** YOU WITH YOUR CANCELLATION FEES