1 reviews | Active since Jul 2016

04 Jul 2016, 06:02

Worst Service - Vodacom

<p>I have been a customer of vodacom for 16 years .....I have been sent from pillar to post to get my transfer of owership done . It is suppose to take 14 working days according to Customer care . However we submitted all relevant documentation to their Vodaworld shop in Midrand on the 22nd of April 2016 . To date the transfer has not been completed . 2 months ..... really ...... ????? Customer care has not been of any assistance at all when calling ... which I have done several times.... not even a manager to assist .</p> <p>it is actually quicker to buy a car !</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 06:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team