Worst Service - Vodacom
<p>I have been a customer of vodacom for 16 years .....I have been sent from pillar to post to get my transfer of owership done . It is suppose to take 14 working days according to Customer care . However we submitted all relevant documentation to their Vodaworld shop in Midrand on the 22nd of April 2016 . To date the transfer has not been completed . 2 months ..... really ...... ????? Customer care has not been of any assistance at all when calling ... which I have done several times.... not even a manager to assist .</p> <p>it is actually quicker to buy a car !</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
