Worst Service & Unauthorised Debit Order

I am extremely disappointed after first agreeing with taking out a contract then contacting my service provider Vodacom who had given me a better option . A few days after agreeing I decided this not what I want, I then proceed to contact Techtrace or the name Red data go by and told them to please cancel my contract as I do not want it. They told they cancelled but still went head and debit my account. I have been calling for days now and every time I call I get told they in meeting. I have spoken Navika Bhodu who told me I was wait for 21 days for my refund. This is nonsense and theft of debit my account. I would never recommend anyone use them. I will contacting my lawyers and my bank to resolve this . All they do is lie.

Thank you

Mr Issirinarain