Worst service than government department

<p>During December & January I have tried to conduct business with vodacom on 2 seperate occasions. Both have proved that this organisation has absolutely zero interest in customer service or support.</p> <p>The 1st was a renewal of a mobile contract! This extremely difficult, non standard process for a mobile company took vodacom over 2 weeks & over 10 phone calls to accomplish.</p> <p>The 2nd is a cancellation of a broadband account, this has yet to be resolved, despite 3 calls, over 30 transfers & nearly 2 hours invested by the CUSTOMER. </p> <p>In my recent interactions with all government departments, I have had better service. Maybe vodacom need to be nationalised to improve customer service. </p> <p> </p>