HB
Harold B
1 reviews | Active since Dec 2016
04 Jan 2021, 11:06
Worst service response ever!!
If there was a zero star this Company surely deserves it. It is impossible to get a response from their Fibre division. The emails i send to their customer care address was once responded to by Monica Mathebe and after that i am struggling to get any sort of response from live chat on their website to a response from the many emails send to their designated email address on their website: email to: *** Live Chat via www.vodacom.co.za or the Vodacom app WhatsApp TOBI ***)
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Vodacom's replyOfficial
04 Jan 2021, 12:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2021, 12:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team