MT
Mathapelo T
1 reviews | Active since Jun 2022
15 Jun 2022, 11:50
worst service received
I just had the most horrible service with one of the Vodacom customer service consultants. She was so rude and not willing to assist with my query.
She hung up before I was satisfied with my query. Vodacom, you need to teach your consultants customer service skills. Very disappointed and I will canceling all my contracts with you.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Jun 2022, 11:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Jun 2022, 11:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team