JVDS
Jaques Van Der Schyff
1 reviews | Active since Nov 2020
06 Nov 2020, 11:37
Worst service provider yet.
I have been trying to sort out a problem with these guys for months now...and guess no joy!!! According to them I'm R 5000 in arears and actually I'm R1600 in credit. They have now disconnected my line twice now..hahahahah . I have sent pop's twice already. One Vodacom rep will say I'm in credit the next says I'm in arears...Speak to out supervisor, then I send their Supervisor *** the pop's...and he ignores it.
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Vodacom's replyOfficial
06 Nov 2020, 12:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Nov 2020, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JVDS
Jaques Van Der Schyff's updateReviewer Update
07 Nov 2020, 21:13Ok so it's been 2 days no contact from Vodacom...no surprise. I have sent them all the pop's for the last 5 months which amounts to R6690, guess they ow me as according to them I ow R5000. Anyway I'm seeking legal advise as these guys don't give a hoot. My credit record has ben *****ed and I don't think that is repairable. The phone that has been blocked is the one I use for work and I'm in safety so emergency calls are out of the question , all because of Vodacom's incompetency good luck
JVDS
Jaques Van Der Schyff's update07 Nov 2020, 21:13
Reviewer Update
Ok so it's been 2 days no contact from Vodacom...no surprise. I have sent them all the pop's for the last 5 months which amounts to R6690, guess they ow me as according to them I ow R5000. Anyway I'm seeking legal advise as these guys don't give a hoot. My credit record has ben *****ed and I don't think that is repairable. The phone that has been blocked is the one I use for work and I'm in safety so emergency calls are out of the question , all because of Vodacom's incompetency good luck