WORST SERVICE PROVIDER, VODACOM SA

I'm extremely unsatisfied with the lack of humanity & poor service.*********** staff in the Client services department, Ngimsipilo, Nosipho and the Teamleader Lerato's.I tried on 2 occasions to change my debit order date, I was told its too close to the debit order date and can't be done. I have always had a good payment history. I am more than willing to change my debit order details- but would appreciate it if you could reverse the interest charged to my account. My account was suspended. I called in - advised The accounts department is closed and they cannot help me. I was **** to by the first consultant that Vodacom had a problem with there lines. Nospiho, told me to go to the bank and make a payment or do an eft and send proof of payment & they can connect my account in 30min to an hour. You can't take your clients credit card details and process them & lift the block. I spoke to a teamleader who clearly has no customer resolution skills. I had explained to Lerato I can't go to the bank they're closed, can't do an eft as I have no internet. I drove home late last night with no phone, which escalated my frustration.I can't believe how unaccommodating you are