1 reviews | Active since Jun 2017

26 Jun 2017, 15:15

Worst Service provider- They Rob you

<p>Good day,</p> <p> </p> <p>I have loaded a total of R150 airtime on my phone which will normally last me a month. However it didnt even last me 5 minutes this time.</p> <p> </p> <p>I phoned vodacom for vodacom and all they could tell me is that it was because of data usage. I never once went on any apps after I had loaded it, or phoned anyone.</p> <p>I just dont get it.</p> <p>I cant understand how it can normally last me a whole month but when I load it myself then the money gets thrown into space and vanish like that.</p>

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Replies (2)
Vodacom
Vodacom's reply26 Jun 2017, 15:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Jun 2017, 10:31
Official

Dear Customer,

As discussed, we have assisted with your query.

Regards

TS

Vodacom Consumer Website team