Worst Service Provider of 2019

I am disguisted with the service received from Vodacom over the last 3 weeks. On the 25th of July we received a new Business Bundle consisting of a phone, tablet & modem for a new employee. And since then we have been batteling to get the sim card for the Cellphone activated. I keep get given the run a round and nobody will take responsibility. The consultant that was quick to give us the contract waited 3 weeks and after more then 20 emails back and forth before escallating the problem with the sim card to the back office and now a week later since being escallated it is still not sorted. I can phone a 100 times a day and keep getting the same story that there is no feedback at this time. I would not recomment any business use Vodacom for Business Contracts as each consultant is as clueless as the next. I have spoken to supervisors, to managers and to many different consultants and nobody can resolve this problem. I am fed up, I will definately be proposing to the directors of the company I work for that we no longer make use of Vodacom and to rather move our 20K+ a month account to a diffrent service provider, one actually fit of delivering service.

How hard can it possibly be to just send us another sim card seeing as the one received won't be activated?