1 reviews | Active since Dec 2018
WORST SERVICE PROVIDER!! NO SERVICE AT ALL...
WORST SERVICE PROVIDER EVER!!! STAY AWAY!!
Have a business contract with more than 10 lines at Vodacom. Have been trying to reach them since Monday (It's Thursday already) on all the numbers and emails we have. With no luck!
Both my business numbers is down since Monday, loosing business every second of the day. No communication from them!
How is possible that you can only speak to a robot if you call ***, ***, *** and all other numbers. The system does not pick my ID or one of our cell numbers up, so how can we reach a consultant or someone to speak to??
After this ordeal, I'm highly considering moving all our lines to MTN. Think twice before supporting Vodacom!!! Not the first time we have problems with them.
Thank you for the response.
The sad reality is, after a mutual friend / contact at Vodacom, Magdeline Phalane made the effort to call me and sort our problem out a few minutes ago. Magdeline went out her way to assist us, even though it was not her fault.
It still does not fix the problem that after numerous calls, emails and reviews I could not reach the Vodacom Business department. It took me 4 days to reach someone, which should take a few minutes.
Unfortunately I'm still not convinced that I'll stay with Vodacom, I'll make it my motive to move our entire account to another network provider.
Thank you for the response.
The sad reality is, after a mutual friend / contact at Vodacom, Magdeline Phalane made the effort to call me and sort our problem out a few minutes ago. Magdeline went out her way to assist us, even though it was not her fault.
It still does not fix the problem that after numerous calls, emails and reviews I could not reach the Vodacom Business department. It took me 4 days to reach someone, which should take a few minutes.
Unfortunately I'm still not convinced that I'll stay with Vodacom, I'll make it my motive to move our entire account to another network provider.