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mduduzi M
1 reviews | Active since Aug 2013
21 Dec 2021, 16:35
WORST Service provider ive ever dealt with. now 2 days of no internet and counting.
Vodacom Fibre really is taking thier customers for a ride. Every month we have the same problem and we working from home and everything in the house works through internet. How must we work??? Their call centre all they know is transfer the call? whats the point if they cant even troubleshoot 1st line issues.
WORST Service provider ive ever dealt with. now 2 days of no internet and counting.
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Replies (2)mM
mduduzi M's updateReviewer Update
21 Dec 2021, 20:21They promised me a call back within 24hours and now its over 24hours and still no one has called to fix my problem. Going to 3 days now with no internet, what a nightmare, thanks Vodacom
mM
mduduzi M's update21 Dec 2021, 20:21
Reviewer Update
They promised me a call back within 24hours and now its over 24hours and still no one has called to fix my problem. Going to 3 days now with no internet, what a nightmare, thanks Vodacom
Vodacom's replyOfficial
21 Dec 2021, 21:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Dec 2021, 21:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team