WORST SERVICE PROVIDER. *********** people who answer the phone

<p>I have been struggling with vodacom for the last 3 months to have my cellphone reconnected. The reason for my disconnection was for 'non payment' my account was only late once because I refused to pay because vodacom haven't sent me a statement or invoice for over a year.every single time I phone I spend 20 minutes on hold and then the operator says they can't help me and they have to transfer .after that I get transferred atleast 4 times.end of the story they promise to reconnect the phone with in 4 days. I have phoned them atleast 20 time with the same empty promises every time.</p> <p>I want to cancel this contract and move to cell c but vodacom says I can't cancle the contract because even though my account is paid a month in advance .their billing deprt still hasn't updated my status yet so I have to pay every month but cannot use the contract at all.</p> <p>Vodacom is the worst network and would never recommend it to anyone</p>