SW
Sinovuyo W

1 reviews | Active since Sept 2010

03 Oct 2017, 08:59

Worst service provider in South African history

Being told constant lies after lies, having to constantly call their call center and Solutions department speaking to their so called "supervisors" who are extremely ***********. My problem still remains, I have now received yet another invoice from Vodacom with the incorrect amount yet again after 6 months of fight about the same thing. My company has ported to Telkom mobile for all their 3G cards after this incompetency. Now I shall make sure my friends and family do the same and all their friends and families do the same and are aware of this issue and next is convincing my clients to do the same. The service received from Vodacom is beyond disgusting. I do hope more and more people port to other service providers as Vodacom does not deserve to be called a "service provider". Vodacom is an ***********, thieving, lying I could go on company

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2017, 10:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team