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cameron P

1 reviews | Active since Jan 2020

31 May 2023, 11:32

Worst service provider in South Africa - VODACOM

Vodacom has increased my premium from Jan for about 500 rand, i've called in many times querying my bill and sorting out the error that their sales people have made but its been months and nothing seems to be done, they will do anything for the business and rob people but will not help with the customer service afterwards, i have told them to investigate they staff and the errors they have made but no one seems to get back to me, i am really tired of dealing with vodacom and i think now is time to change my service provider. #vodacommustfall #worstserviceprovider

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Replies (1)
Vodacom
Vodacom's reply31 May 2023, 11:57
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team