Worst service provider in South Africa AKA Vodacom

I’m writing this review because Vodacom is not being able to help me. I first canceled my insurance however they did not help me with this after numerous attempts to resolve this I still queried this after the next month with the lady telling me that this is the last month. This month they debuted my account double with the insurance amount still included making for a 3x height bill without asking my permission. When I tried to phone them they pulled it back on me saying it is all my fault. This after being a Vodacom costumer for over 10 years. I have phoned them so many times to t this resolved but still they don’t take blame for anything they do. I’m so over Vodacom but stuck in a co tract and can’t get out of this. Worst service provider in South Africa. Over priced with no support for their loyal costumers.