1 reviews | Active since Jun 2017

03 Jul 2018, 09:23

WORST SERVICE PROVIDER IN SOUTH AFRICA

Worst service provider ever. Every month I am calling Vodacom regarding service. First my accounts are messed up. My account is in credit at the moment and has been for a while, yet Vodacom has an issue with my accounts????? I got Wi-Fi through Vodacom and have to pay the account which is fair enough, but I haven't had Wi-Fi the past few days yet I have to pay it. When I call to query it, I get told it is A TECHNICAL ISSUE and that's that. Vodacom continuously has TECHNICAL ISSUES but pay we have to pay

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Replies (1)
Vodacom
Vodacom's reply03 Jul 2018, 09:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team