1 reviews | Active since Aug 2010
Worst service provider in SA... NO REALLY THEY ARE!!!
<p>I took out a Wifi Router + 2Gig Data bundle top up contract in May. Apparently my Data bundle was replenished on 1 June Like it should be. On 4 June my 2Gigs of data was finished. I definitely did not use that data as I was not even home most of that time, and when I was home I did not do anything which would drain even 100megs of data??? To make matters worse now I am trying to top up this contract so I at least have some wifi connection at home, and it seems to be impossible to do. No one in the call centre can give me a simple way of topping up my data bundle. All I am getting from them are solutions like "go get a pre paid sim, load airtime onto that sim, and the transfer the airtime to your Wifi number, then convert it to data". SERIOUSLY?????? If I new that was the kind of effort it was going to take to top up a contract I would have gone to CELL C. VODACOM IS A JOKE!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
