NR
Navendrie R
1 reviews | Active since Sept 2022
14 Dec 2022, 16:10
WORST service provider in SA
Vodacom markets some amazing online deals but their customer support and service has been absolutely shocking! I have not been able to resolve my query for over 12 months. AND I have been paying my account for an old contract every month - 12 calls, 3 in store visits and no one can help. worst service provider in SA.
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Replies (2)
Vodacom's replyOfficial
15 Dec 2022, 08:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Dec 2022, 08:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NR
Navendrie R's updateReviewer Update
15 Dec 2022, 08:53In due course??? I have been waiting for a year
Your response is shocking
The person i spoke to yesterday was one of the most rude people i came across at vodacom. I believe there may be a technical error on my account but from your side there is no rush i guess. As long as the account is paid who cares
Your response is shocking
The person i spoke to yesterday was one of the most rude people i came across at vodacom. I believe there may be a technical error on my account but from your side there is no rush i guess. As long as the account is paid who cares
NR
Navendrie R's update15 Dec 2022, 08:53
Reviewer Update
In due course??? I have been waiting for a year
Your response is shocking
The person i spoke to yesterday was one of the most rude people i came across at vodacom. I believe there may be a technical error on my account but from your side there is no rush i guess. As long as the account is paid who cares
Your response is shocking
The person i spoke to yesterday was one of the most rude people i came across at vodacom. I believe there may be a technical error on my account but from your side there is no rush i guess. As long as the account is paid who cares