WORST SERVICE PROVIDER IN SA

NO customer support. ********* conduct. Upgraded contract and agreed to pay handset installments monthly. Vodacom deducted the WHOLE handset fee of R4500 in the first month. They REFUSE to pay it back. THEY REFUSE to listen to the call recording in which we agree that the handset will be paid on a MONTHLY basis. I call this breach of contract. I do not need anther GENERIC VODACOM reply. I need someone who will resolve this issue. Don't forget, we are the masses that keeps your company making money. Even if we leave you on by one, you will eventually end up with no customers. I suppose that's why you are already *****ING our money. Yes I said S_T_E_A_L_I_N_G