PS
Pramond S

1 reviews | Active since Feb 2019

14 Feb 2019, 20:05

Worst Service Provider in SA

Service delivery is absolutely lacking. Vodacom's technical department takes a month to respond to issues. TELKOM seems to provide a better service. Could someone in a senior position at Vodacom contact me in order to resolve my connectivity!!!!!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply15 Feb 2019, 07:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team  
Vodacom
Vodacom's reply15 Feb 2019, 12:43
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that your query was addressed by the relevant department and feedback was provided. Should you require additional information, please contact *** [free from Vodacom numbers]. the reference number is SR***.
Regards
Vodacom Consumer Website Team