NG
Nathan G

1 reviews | Active since May 2017

07 Feb 2019, 09:51

Worst Service Provider in SA

This must be the worst service provider in SA even worse than Telkom

I tried upgrading my contract and my wife's contract this morning to the Huawei Mate 20 Lite and then half-way through the process the system crashed.

When i eventually got onto the system all the Huawei Mate 20 Lite deals were removed.

0
Replies (3)
Vodacom
Vodacom's reply07 Feb 2019, 11:03
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
NG
Nathan G's update07 Feb 2019, 11:04
Reviewer Update
i need a top manager to call me not a consultant....
Vodacom
Vodacom's reply08 Feb 2019, 11:10
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Please be advised that our attempts to contact you have been unsuccessful. Should you require any additional assistance, kindly contact Vodacom Online Sales on ***4 [free from Vodacom numbers].
Regards
Consumer Website Team