MJ
Mark J

1 reviews | Active since Jun 2026

17 Aug 2026, 17:59

Worst Service provider

Worst service provider i have ever come across. I was down for almost a month. The lies that came with it was too much. Eventually found out that due to vumatel taking over infrastructure the issue was experienced. No calls with feedback. After sorted out I conveniently get a call from a sales agent. I should have trusted my gut and taken service with another service provider. However was convinced this was a once off incident and all will be well. OFF AGAIN after signing 12 month contract. No one is able to commit to a time for technicians to come out. THE BULL**** STARTS AGAIN.PLEASE CAN SOMEONE CAPABLE HELP IF THIS EXISTS AT VODACOM ANYMORE. REF SR ***

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Replies (1)
Vodacom
Vodacom's reply18 Aug 2026, 08:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team