1 reviews | Active since Sept 2012
Worst Service Provider EVER!!!!! Worst Staff and service!!!
<p>Good day,</p> <p>Can you please arrange that someone competent calls or assists me?</p> <p>I am a client with Vodacom, I have called and logged a compliant as I have been incorrectly billed for a gratis service, I have confirmed this with a customer services consultant Pauline yesterday.</p> <p>I require that the accounts department be noted and the fiscal amount be removed from my profile as I will not pay for the service. If I do incur costs due to this error (not committed by myself) I will take this matter further.</p> <p>I have logged a complaint on Hello Peter as well, and was assured someone would contact me, that has yet to happen.</p> <p>This is bad service and I advised no one to ever use Vodacom as a Service Provider. The staff are rude and reluctant to assist with any query.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
