TR
Tertsia R

1 reviews | Active since Apr 2014

03 Sept 2019, 19:05

WORST SERVICE PROVIDER EVER

Worst service provider in this country. 3 Months down the line and I am writing another report to VODACOM, THE LAST REPORT HAS NOT EVEN BEEN ATTENDED TO. Dont ever do business with Vodacom, you will be sorry that you did. They dont even deserve 1 Star. 3 Months has passed no response at all.

0
Replies (2)
Vodacom
Vodacom's reply04 Sept 2019, 07:27
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply06 Sept 2019, 15:34
Official
Dear Customer, 
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 
 
As per our Customer Acquisitions Department your credit limit has been amended successfully. 

Apologies for any inconvenience this may have caused.
 
Regards 
Consumer Website Team