JS
Jane S
1 reviews | Active since Jun 2022
16 Aug 2022, 08:36
WORST SERVICE PROVIDER EVER
This is the worst service prover ever!!! I contaced Vodacom from June with regards to my upgrade that was done which is not what i agreed to.Needless to say i has no joy.I complaint on hellopeter then i got a response that someone from Vodacom will contact me this never happended.I made several calls to Vodacom spoke to Tlolakele,Brenda,Nokukhanya Asanda and Mpho who all promised to investigate and contact me NO ONE CONTACTED ME.CAN I PLEASE HAVE MY QUERY SORTED OUT AND A REFUND TO BE DONE ASAP!!!!
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Vodacom's replyOfficial
16 Aug 2022, 10:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2022, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JS
Jane S's updateReviewer Update
16 Aug 2022, 10:35I had this response several times but nothing was done therefore i am not putting my hopes up to be contacted.
JS
Jane S's update16 Aug 2022, 10:35
Reviewer Update
I had this response several times but nothing was done therefore i am not putting my hopes up to be contacted.