1 reviews | Active since Sept 2018
worst service provider ever
Vodacom Fibre, 0/10 would not recommend at all. Useless, useless, useless. A prime example of the 30% pass mark. Switched from another service provider on 1st October 2023 since Vodacom was cheaper, they neglect to mention that the reason they are cheaper is because they don't provide a service. Since 1st October 2023 until 30 October 2023 logged 22 calls to Vodacom because WIFI would work for a bit and then drop. STILL waiting for a technician to come out. Have requested a team leader to call me, still waiting for that as well. WIFI has been off more than it has been on and all you ever get is a promised turn around of 24 - 48 hours. Has cost us a fortune in data, has affected the business we run from home. Without a doubt the WORST service ever received from any service provider previously dealt with
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Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
