1 reviews | Active since Sept 2016

27 Sept 2016, 07:49

Worst Service Provider Ever

<p>Ok, firstly, to the Vodacom respondant who will merely post that someone will be in contact in 'due course' - stop lying, no need for a generic lying response, not doing yourself any favours, everyone by now know you are lying.</p> <p> </p> <p>So for 4-5 weeks now I have been logging calls (all the same issue) - not getting feedback from anyone - lots of promises (lies) etc, call has been esclated twice now, still no feedback. This is the worst service I have ever received from ANY company Ever.</p> <p>I will be stopping my debit order so that the ********** payment in question will not go through - I will also be changing from service provider. Worst of all, no one at Vodacom could care less, hopefully this company's furure is doomed, would be a deserved outcome...</p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply27 Sept 2016, 10:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply27 Sept 2016, 12:12
Official

As per our telephonic discussion, this query has been resolved.

Regards,

R. Maart