NH
Nevan H

1 reviews | Active since Jun 2016

04 Jun 2016, 14:06

Worst service provider ever

<p>Received a new data sim from vodacom last week, 27/05/2016, went to sandton city and dealt with lucky who issued a 2nd sim on the same number, told me it would work withinh 48 hours(still waiting). A week later still not activated, went to the store again on the 03/06/2016 and was helped by cecilia who assured me that it would work on the *** still not activated, she mentioned that she wont be in but asked me to speak to lucky, Called the store now at 15:30 and lucky says he cannot help me know because their corp centre is closed on weekends and there is nothing he can do for me. The service is so shocking at vodacom, i asked for to speak to the store manager but both were busy when i asked for thei names and surname i was told simi and shoni and i dont need to know their surname.</p> <p>while i am holding on they are having a chat about me but says they are busy!!! </p> <p> </p> <p>Your call centres are so useless its not even funny. Vodacom is a joke. Never take contracts with them</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2016, 06:42
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards,

Consumer Website Team