PN
Poovarsha N

1 reviews | Active since Sept 2017

07 May 2018, 17:00

worst service provider ever!!!

i am so disgusted by the service i have received from you guys! i have a contract with a tablet and i had and insurance, the device was sent for repairs in december and till this very day i have received no communication whatsoever. i am still debited and yet no tablet! The vodacom store at gateway mall took in the device and when i went there yesterday, they tell me they cant find the device and it may still be with the repair centre! i want to be compensated for all this time without my tablet! contact me on ********** 198

0
Replies (3)
Vodacom
Vodacom's reply07 May 2018, 22:04
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

PN
Poovarsha N's update15 May 2018, 11:17
Reviewer Update
you debited my account even when i did not have the tablet! you guys took so many months to give it back . i want to be credited for this pathetic service or i will take this further and even to the newspapers
PN
Poovarsha N's update15 May 2018, 11:17
Reviewer Update
you debited my account even when i did not have the tablet! you guys took so many months to give it back . i want to be credited for this pathetic service or i will take this further and even to the newspapers