WORST SERVICE PROVIDER EVER!!!!!!!!!!!!!!!!!!!

Absolutely pathetic service. My fibre hasn't been stable since we signed up...in September. Working from home during COVID is such a cluster f***. My bandwidth is too **** to do conference calls, and this also means it turns my browser into a one-trick pony when I'm on a call, NOTHING else loads, a little awkward when you need to present work...online. Contacted Vodacom support 3 times since I logged my support request on the 27th of Feb, NO ONE has helped me, I haven't been contacted by a technician, and all I keep getting is "we'll get back to you shortly with an answer". The best was support agent Sibusiso Providence Ndlovu, that did a half-hearted "I'll contact them and get back to you shortly" and now I'm being ghosted by him like honestly well done for failing at being a fibre support technician! You know how to log a request that's already been logged. There's no initiative to help, called again today, spoke to Leroy. all he sad was, well I can't do anything, I've added a note on your ticket...WOW like this will make a difference!!!!!!! WORST SERVICE PROVIDER EVER!!!!!!!!!!!!!!!!!!!