JO
Johan O

1 reviews | Active since Jan 2015

18 Mar 2015, 11:28

Worst Service Provider Ever

Can Someone please explain the following to me?????<br> <br> I the last 2 months, every week Vodacom disconnects my lines, this after I have sent them the proof of payments for the monthly invoice, only to reconnect me again and then disconnect me the next week. now I can not make or receive any calls.<br> <br> when you speak to their cancellation department, every time they give me the same excuse- OUR SYSTEMS ARE OFFLINE!!!!<br> <br> but the system is never offline when it comes to incorrect disconnections,<br> <br> really pathetic service, specially since I have been a client of there's for about a decade now.<br> <br> thanks for nothing Vodacom

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2015, 16:23
Official
Hello Hanno8112,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites