NM
Nibe M

1 reviews | Active since Dec 2017

09 Apr 2024, 11:04

Worst service provider ever !!!!!!

Vodacom”s incompetence is annoying. Firstly I was mislead into migrating my package, that was cancelled and I was told that all charges will be reversed. However today I get a call to say my account is in arrears !!! Arrears for what?!!I want my account and the credit bureau to be updated immediately.

0
Replies (1)
Vodacom
Vodacom's reply09 Apr 2024, 12:12
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team