1 reviews | Active since Mar 2009
Worst service provider ever
Had a 24 month contract which expired October 2014, which I called vodacom and asked for it to be cancelled at the beginning of October. Was assured that it would be cancelled and converted to a pay as you go, I receved a bill for an amount of R7200 which is now due, I spoke to Tobisile at the call centre on Wednesday 11/02/2015 who had escalated this and was goin to call me the next day after 1pm which never happened. Before speaking to her I spoke to another lady who could see on the system that it was converted to pay as you go in October 2015 but could not explain the bill. Please remove this bill from my name and send me confirmation.your calls are recorded so go back to october 2014 and listen to the call made for the cancellation of the contract.<br> <br>
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant to investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
