Worst Service Provider Ever

After discovering that Vodacom *******ly connected the number *** to my account since September 2014 (see previous posts - 31 May 2015). I cancelled my debit order with my bank so that Vodacom can sort out this problem. One helpful person in the accounts department tried to sort out the issue for me in June 2015, by doing a recon on my account for only two months. Vodacom passed a credit on my account (15/06/2015) for the amount of R12813.67. On the 28/07/2015 Vodacom tried to put a debit order (*******ly) through on my bank account for the amount of R7364.68 (this exact amount was one of two amounts credit back to me on the 15/06/2015).Vodacom now handed me over for non-payment for the amount of R7364.68, and the very rude people phoning a person don't want to make an effort to find out what actually is going on with my account. Looks like the collections and accounts departments at Vodacom is not talking to one another. Can a COMPETENT person working at Vodacom please get back to me ASAP. I actually don't know how, because Vodacom suspended all my services. AND CAN I GET THE FULL RECON ON MY ACCOUNT SINCE SEPTEMBER 2014.