WORST SERVICE PROVIDER

Talking about Vodacom and their disgusting service makes sick to my stomach, I have lost count on writing reviews about them. Last week Thursday I phoned Vodacom to cancel my contract and I was rudely assisted by one of their consultant. Who told me that I will receive an SMS plus and email with final amounts that I would have pay. When I asked her when I can expect both the SMS and email as I want to make payment immediately she abruptly told me she doesn't know. I was shocked at her response and told her that I was not happy that she cannot provide me turn around time I proceeded by telling to find out and inform me as I need to make payment urgently. She steamed off, talk over me and and handed over her manager. I spoke to the manager expressing how dissatisfied I am with the services rendered by the consultant and by the fact that she could not give time and date where I can expect SMS confirming my cancellation as well at the final amount i need to settle. The manager said it will take 12 to 24 hours, till today I have not received any communication from Vodacom. I'm so sick dealing with this service provider the entire month I have been up and down with them. I just want to cancel my contract. I will not be held accountable for any other fees seeing that it's approaching month end. Do due diligence and respond to my complaints. Vodacom you are the worst service provider I have ever come across you!! your service is so pathetic,so is your staff that is not helpful and rude to customers.