NW
Neil W
1 reviews | Active since Oct 2020
28 Oct 2020, 05:35
Worst service provider
This is the the worst service provider ever! Ive paid my account that ive been owing money. 5 days later and still haven't received my wifi reconnection. They have been promising me 24 hour's for 5 days... This is so disappointing because ive been a loyal customer for years!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Oct 2020, 07:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2020, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NW
Neil W's updateReviewer Update
28 Oct 2020, 08:54Still did not resolve the problem... #vodacom told me once again to phone legal department and ive done this for the 16th time... Guess what, they told me to wait 24 hour's! This is ridiculous and im sick of vodacom
NW
Neil W's update28 Oct 2020, 08:54
Reviewer Update
Still did not resolve the problem... #vodacom told me once again to phone legal department and ive done this for the 16th time... Guess what, they told me to wait 24 hour's! This is ridiculous and im sick of vodacom