NM
Nasiphi M

1 reviews | Active since Dec 2016

27 Oct 2025, 08:59

Worst Service provider

They deserve nothing more then a 0 My instalment changed from R1.2 k to R1.7k,the excuses are I changed my packages,meanwhile my SIM cards are not even in the phones let alone one of that has been lost for the past 3 months or so,I’ve been trying to change my bank details and address no one helps regarding that but miraculously value added products are added. I’m getting charged for missed debit orders due to their incompetence.Earlier this year I had subscriptions that I didn’t know off nobody knows anything.My advice would be to stay away from this network they are ****mers after 10 years with them.

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2025, 10:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team