Worst service provider

Item: Vodacom
Rating: 1
Author: Rethabile L

I have been trying to cancel my Vodacom contract and these call centre agents have being hanging up on me not wanting to assist , I think it’s poor customer service and want to open a case with ombudsman as I feel I have tried multiple times and I’m fed up

Helpful (0)

Replies (1)

Vodacom's replyOfficial

15 Mar 2024, 07:26

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Mar 2024, 07:26

Official